Verify Your hi888 Account Before You Withdraw
Account verification is how we keep your balance secure and make sure withdrawals go to the right person. Without it, no funds leave your account — that protects you as much as it protects the platform. The process is straightforward: submit a clear photo of your national ID or passport, plus a quick selfie if prompted. We review the documents on our
end and confirm the account by notification. Verified accounts can withdraw to bKash, Nagad or Rocket without extra friction. If your documents come back with a query, our support team contacts you directly to sort it.
- Open account settings — Go to your hi888 account settings and find the verification section under your profile.
- Upload your ID — Submit a clear photo of your national ID or passport — both sides if it is a card.
- Selfie check if required — Some accounts need a quick selfie to match the ID photo. Follow the on-screen prompt.
- Confirmation sent — Once reviewed, we notify you by account message. Your withdrawal options then become fully active.